Storm & hail damage repair done right

Cost depends on size and scope, the roofing system (single-ply vs built-up vs modified bitumen), material selection, and how much damage is found once the membrane is opened. Access and complexity — rooftop equipment, parapet heights, and whether crane work or scaffold is needed — affect price. Our process begins with an inspection and a written quote that lists material and labour items so you can compare. If an insurer is involved, we supply documentation to support the scope and costs.

Smaller repairs can be scheduled within days, subject to material availability and weather; larger replacements need planning and coordination. In Toronto, spring and fall are busy windows for roofers, so scheduling may take longer then. We provide an estimated start date in the written quote and update you by email if weather or logistics change.

For flat roofs we commonly work with EPDM, TPO, PVC single-ply membranes, modified bitumen, and built-up roofing (BUR) with gravel or smooth surfacing. Flashings use metal (galvanized or stainless), cold-applied sealants, or prefabricated membrane transitions depending on the detail. We pick materials based on existing construction, expected life, and the budget you’ve set.

Minor repairs generally don’t require a permit, but larger re-roofing or structural work might. Local code and municipal requirements vary by neighbourhood; we check permit needs as part of the written scope and flag when a permit application will be required. If a permit is needed, we can help prepare the documents or work with your building consultant.

We provide a written workmanship guarantee appropriate to the repair; material manufacturers often have their own warranties which we pass along. The warranty covers defects in our installation — normal wear and tear, negligence, or subsequent unrelated damage are excluded. We document the warranty terms in the quote so you know what’s covered and for how long.

Clear rooftop items that are loose and remove fragile potted plants near access points if possible. Inside, move boxes away from ceiling areas below the work so any small dust or water incidents won’t damage contents. We cover plants and surfaces as part of site protection but removing valuables reduces risk.

Quotes vary because of differences in inspection thoroughness, material choices, access methods and how contractors price risk. Some crews quote to repair visible issues only; others include substrate testing, moisture scans and full documentation for insurers. Ask for a line-item quote and compare the scope, not just the bottom line — the cheapest price can mean missing repairs that show up next season.